Professional Services

Keeneight Professional Services

Keeneight Professional Services is responsible for implementing our products to meet each customer’s unique business goals, and for ensuring that every customer realizes the maximum return on investment.

Itineris Implementations.
Every new Keeneight customer is assigned a dedicated Implementation Manager who is responsible for the successful rollout of Itineris. Your Implementation Manager will provide deep product expertise and best-practice advice, along with disciplined project management skills, to configure and deploy Itineris to meet the needs of your business. Keeneight follows a strict methodology for every implementation project, which includes on-site discovery and requirements documentation, collaborative solution design, extensive testing, user training, change management, and post-implementation guidance.

Software Development and Integrations.
Keeneight has built its success on a solid culture of IT management. The governance of our projects is delegated to project / program managers - also certified – with great experience. We apply proven methods and models, even though the approach is constantly updated, integrating design paradigms such as Agile or others. We also deal with the governance of projects carried out by third parties, and provide demand management and business analysis services. Finally, we assist customers who want to design their model for planning and managing projects according to recognized standards, select their project portfolio management tool and define the processes for continuous improvement of PMO practices.
We learned how to work in different contexts, focusing on the business needs and processes of our customers.

Training Courses.
Keeneight offers a variety of training courses to meet the needs of everyone in your organization who interacts with Keeneight products or needs to learn IT and methodology skills. Each course is tailored to fit your business processes. Courses are offered in an on-site classroom format, but many are also available as interactive web-based classes.